Privacy policy
Last Updated: July 19, 2026
At Sneaker Vault Tysons ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
Information You Provide
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through our payment providers)
- Account login information (if you create an account)
- Customer support communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on our website
- Referring website
- Purchase activity
- Cookies and similar tracking technologies
Information From Third Parties
We may receive information from trusted partners including:
- Shopify
- Payment processors
- Shipping carriers
- Marketing providers
- Analytics providers
- Fraud prevention services
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Process payments securely
- Ship products
- Communicate about your orders
- Respond to customer service requests
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails or text messages (only where permitted by law)
- Comply with legal obligations
Product Authentication
As a retailer of premium sneakers, luxury apparel, and accessories, we may retain purchase records to verify product authenticity, warranty requests, customer service inquiries, and fraud prevention.
Cookies
Our website uses cookies and similar technologies to:
- Remember your shopping cart
- Save your preferences
- Improve website functionality
- Analyze website traffic
- Personalize your shopping experience
- Deliver relevant advertising
Most browsers allow you to disable cookies; however, some features of our website may not function properly if cookies are disabled.
How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties including:
- Shopify
- Payment processors
- Shipping providers (UPS, USPS, FedEx, DHL, etc.)
- Fraud prevention services
- Email marketing providers
- Analytics providers
- Government agencies when required by law
These providers only receive the information necessary to perform their services.
Marketing Communications
If you subscribe to our newsletter or promotional messages, we may send information regarding:
- New sneaker releases
- Restocks
- Promotions
- Store events
- Exclusive offers
You may unsubscribe at any time using the link in our emails or by contacting us.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Maintain your account
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Enforce our policies
Your Privacy Rights
Depending on your state or country of residence, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Request a copy of your information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child, we will promptly delete it.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.
International Visitors
If you access our website from outside the United States, your information may be transferred to and processed within the United States.
By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Sneaker Vault Tysons